At Bluphire our highest priority is to satisfy our customers. Items purchased may be refunded up to two weeks after their delivery. No returns will be accepted after this date.
Exchanges are possible only after the unwanted item is returned and a new order is placed. You will be refunded for the item(s) returned. If you have received this item as a gift, the sender will be refunded the appropriate amount.
Visit http://bluphire.com/index.php?route=account/return/insert and fill out the forum and we will email a slip to enclose in the box. Please keep a copy of your postal transaction slip for reference.